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Last Updated: 24.07.2025

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Welcome to Louth Distillery ("we," "our," or "us"). By using our website located at www.louthdistillery.co.uk (the "Site"), you agree to comply with and be bound by the following terms and conditions ("Terms of Service" or "Terms"). Please read them carefully.

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1. Acceptance of Terms

By accessing or using the Site, you agree to these Terms. If you do not agree to these Terms, please do not use the Site.

2. Use of the Site

• You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the Site.

• You must not use the Site to upload or distribute any harmful, illegal, or objectionable content.

3. Intellectual Property

• All content on the Site, including text, graphics, logos, images, and software, is the property of www.louthdistillery.co.uk or its licensors and is protected by copyright and other intellectual property laws.

• You may not reproduce, distribute, or create derivative works from any content without our express written permission.

4. User Accounts

(if applicable)

• To access certain features, you may need to create an account.

• You are responsible for maintaining the confidentiality of your account information, including your password.

• You agree to notify us immediately of any unauthorized use of your account.

5. Disclaimer of Warranties

• The Site and its content are provided on an "as is" and "as available" basis.

• We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the Site.

6. Limitation of Liability

• To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site.

7. Links to Third-Party Sites

• The Site may contain links to third-party websites. We do not endorse and are not responsible for the content or practices of these sites.

8. Changes to Terms

• We reserve the right to update or modify these Terms at any time without prior notice.

• Your continued use of the Site after changes constitute your acceptance of the updated Terms.

9. Governing Law

• These Terms are governed by and construed in accordance with the laws of England & Wales.

10. Contact Information

If you have any questions about these Terms, please contact us at: hello@louthdistillery.co.uk

 

Refunds, Cancellations, and Age Restrictions

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Refunds & Cancellations

• General Policy:
  Payment is required in full at the point of booking for all experiences and events.

• Cancellations:
  Cancellations made less than 48 hours before the scheduled start of an experience will not be refunded or exchanged. No shows or late arrivals are also considered non-refundable.
  If exceptional circumstances apply, customers are encouraged to contact the distillery directly to discuss their situation.

• Changes and Amendments:
  If you need to amend your booking, please contact Louth Distillery as early as possible. Amendments may be accommodated at the discretion of the distillery but are not guaranteed.

• Experience-Specific Notes:
  For all bookings (including Gin School, Tours, and other experiences), please check your email (including junk/spam folders) for booking confirmation and bring this confirmation with you to the event.

• Refund Method:
  Refunds, when given, will be returned via the original payment method.

Age Restrictions

• Minimum Age:
  All experiences, including the Tour & Taste and Gin School, are strictly for guests aged 18 and over.

• Proof of Age:
  All members of a booking party must be over 18, and the distillery reserves the right to refuse service without refund if proof of age cannot be provided upon request.

• Alcohol Consumption:
  No alcoholic beverages will be served to anyone under 18 years of age under any circumstances.

Additional Terms

• Arrivals:
  Please arrive at least 5 minutes before your scheduled booking time. Late arrivals may result in forfeiting your booking without refund.

• Driving Advice:
  It is advised not to drive to experiences where alcohol will be consumed, so you can fully enjoy the event responsibly. Vehicles are left at the distillery at your own risk.

Contact Information:
For cancellations, amendments, or any experience enquiries, please contact hello@louthdistillery.co.uk or call 01507 307560

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